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Monday wakeup: 9am
Tuesday wakeup: 10:30am
Wednesday wakeup: 11:00am
Thursday wakeup: 12:15pm
I'm sensing a pattern here, and if my calculations are correct I should be waking up for next Wednesday next Thursday. The pattern has developed in part due to hard work... but mainly in part due to late nights. Late nights that come with nurturing an idea; this tiny little baby of hope and American dreams that can be something amazing if raised correctly. But, like most babies, especially in the beginning, (please note: this is speculation, my limited dealings with children usually involved me walking/sprinting in the opposite direction) it comes action-packed with vomit and crap-filled twists and turns that keep your days long and your nights longer. Lucky for this baby (or us), we've got the hours (and beer) to deal with it.
And I can't stress enough the "working off of my balcony in the summer sun" thing. Really is awesome.
And I can't stress enough the "working off of my balcony in the summer sun" thing. Really is awesome.
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| Prehistoric Demon Fish-Serpent |
But that's the fun of it all!!! Adventure of the white-collar variety!
Let's get you back on track:
Now, I'm not big on flashbacks, but apparently I'm even less into writing while I'm swamped, and since I have been slacking, I need to bring you up to speed. Last Thursday we had a meeting with a company that does SEO. Gather round kids for your two minutes of boring jargon-vomit!
SEO is Search Engine Optimization.
The basic premise of what we offer is Social Media Optimization (SMO).
SEO enhances business through Google. SMO enhances business through Social Media.
As far as our companies hooking up goes: that's what we in the business call a "no-brainer." So we had to pitch them on linking up and sharing business, their services broadens what we can offer clients, and vice versa.
We met last Thursday and it went something like this (note- this is an artists' simplified rendition):
"We own a business."
"We also own a business. We do things like you, but in different areas."
"Can this make money?"
"Not only can it make money, it will help keep clients happy."
"Get us something in writing."
That's called synopsis, friends.
Basically we met with a panel of 5 executives - three owners, a head sales rep (contact of mine), a Venture Capitalist, and a partridge in a pear tree...wait.
Ok, Partridge in a pear tree. I have to look that up. That is just ridiculous. How did that ever make sense? I get the bird. Great gift. Thanks for springing this flying glorified shit sprayer on me unexpectedly, really appreciate it. Oh, and what's this? You're jamming it into my home nested into this massive pear tree? That is just spraying debris all over my house and has rotting pears spitting fruit flies and disease all over my children? This is the best Christmas ever!
Anyway, so we met with this SEO company about linking up and sharing business, they were really open and receptive which helped us twofold.
1. We could potentially open up a new stream of business.
2. This was myself and Phil's first professional pitch to a panel of business owners, under fire from questioning and skepticism of the "my ass is on the line" variety. The most honest kind. From what we gathered from feedback and our own feelings, there were of course things that could be improved upon, but it went remarkably well.
If I could give one piece of advice during a business meeting, or interview, or life, it's this: stick to your guns. Stay genuine. People will respect you more for it, and if it wasn't going to be a good fit, it wouldn't have been anyway whether it was right at the interview, or five months down the line when you snap and start drinking cow's blood and shoot the place up after not being able to cope with lying to yourself anymore. Don't say what you think they'll want to hear, say what YOU mean. Blowing smoke up someone's ass chafes terribly and it's only a matter of time before they realize the dull, sandpaper-like pain in their rectum is due to the bullshit spewing from your lips.
After the meeting last Thursday, we had a deadline of the following Wednesday to get them something to work with. Which we did, after many hours (and I mean hours) of competitor pricing structure, and methods all while dealing with emails, chat boxes and voicemails that look something like this:
"Hey, it's your best client, remember me?????????"
"Of course. How could I forget you?"
"Hey it's your other best client I need you at so and so."
"Hang tight, other best client, best client needs something."
"Well he's not worth it so cancel him."
"HEY IT'S ANOTHER CLIENT I NEED SOMETHING"
"Ok, Ok, everyone please wait a second"
*Unintelligible screaming*
So we definitely experienced some growing pains. We're swamped with our current client-base and trying to grow our business and create its infrastructure. It's a lot. And our current clients know they got us BEYOND a bargain, it's incredible how much we're doing for the price, so we just had to be open with them, because if there's another piece of advice I can bestow? It's honesty. It's the best policy. Your 5th grade guidance counselor wasn't just saying that.
"Dear clients:
We apologize for any miscommunication...we really value you as customers...what you are asking of us is not in line with the scope of what we originally agreed upon."
It was a very tactful letter that politely said "You're asking us to do stuff we didn't agree upon, are getting mad at us for not doing so, and don't want to pay for it."
With that being said, we called some of our competitiors and checked out their pricing and processes to get a better insight into the industry. Yeah.
- Unintelligible Asian call center answered the phone
- Unintelligible Russian call center answered the phone
- No one answered the phone
- No one answered the phone, then called us back from a blocked number.
That's what's out there. But then again, that's what's out there in most industries, a lot of outsourcing, and a lot of "get em cheap" mentality. It bodes well for us and our endeavor, because we'll be happy to fill that old "quality" role.
In any event, when you're not yet living your dreams, it doesn't hurt to enjoy the road getting there...and for now, that's paved with a sunlit porch full of work and beer.
Fortune Cookie: Don't blow smoke up someone's ass, unless they specifically ask for it, and are specifically paying fair market value for that service.
Craigslist Ads posted: 1
Meals artfully cooked by Phil: 4
Meals artfully destroyed by Chris: 3
Packs of candy consumed: 26
Times my car battery died: 9
Songs sung: 34
Meltdowns had: .5





